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Specialty Foods outsources IT operations and support to Bell Techlogix

Published 23 April 2014

Bell Techlogix, the leading IT managed services and solutions company, today announced the successful completion and launch of a comprehensive IT Outsourcing solution for Specialty Foods Group (SFG).

When SFG, a leading producer of premium meat products, was looking to consolidate its Chicago, Illinois, Hampton, Virginia, and Owensboro, Kentucky operations, SFG sought to partner with a service provider that would build out the new infrastructure at the Owensboro facility, provide support on an ongoing basis, and provide consultative services to future technology enhancements.

SFG awarded Bell Techlogix the contract in December 2013, and work began immediately to transform the IT Operations. Bell Techlogix built out the infrastructure and transitioned the operations to provide a full suite of outsourced services, including Service Desk, Deskside Support, Workstation Management, Remote Infrastructure Management, Data Center Operations, Enterprise Mobility Management, IT Asset Management, and full IT Lifecycle Services.

On March 11, 2014, just three months after SFG signed the Statement of Work, the service went live.

"Bell Techlogix was able to transform our IT operations quickly and efficiently, with no risk to our business, we are proud of what we were able to accomplish in three short months," said Brian Brizendine, Director, Information Technology of Specialty Foods Group.

"Bell Techlogix was able to meet SFG's timeline and objectives by offering a rapid deployment of the new infrastructure and outsourced services due to our template driven approach and advanced methodology. We now look forward to helping SFG's IT support grow with the company," said Steven Bass, SVP of Sales for Bell Techlogix.

One of the key requirements that SFG sought in a service partner was a seamless transition of service with no incremental risk to the business. The successful completion and launch of Specialty Food Group's revamped IT operations in a mere three months is another example of Bell Techlogix's ability to deliver information technology solutions to global companies on aggressive deadlines -- seamlessly.

Source: Company Press Release